Thank you for your fast answer. I am happy that you understood my letter and a situation. You said there weren't a lot of mistakes...After this prise I want to learn English more and more...
I corrected my situation yesterday evening. And today I send to you a new version. I made the situation more personality and with feelings.
"The patient wants tabletes"
The doctor: Today was very hard day to you. You had a lot of patients. You are tired. Your last patient A is in your office now. She is 68 years old. You diagnosed that a patient A has a bronchial asthma but she doesn't want to use an inhaler only tabletes.
Her analysis is very bad and you know why...You aren't satisfied (but you don't show its) with patient because she doesn't want to use an inhaler which you recommended her.
You want to help her to understand that this drug is the best way in her treatment.
How do you persuade her?
The patient: You are 68 years old. You always were very activity. You didn't have problems with your health. But you are ill now. You have a bronchial asthma. You feel very bad. Your doctor recommended an inhaler to you. You hear about this drug first time: What is it? Why this drug?Is it the best?... So you want tabletes. If the doctor will explain to you about this drug maybe you will agree with this treatment's method.
Observer's task:
Does the doctor:
-ask open questions?
-probe to get more information?
-judge the patient?
-use the positive or negative body language?
-try to persuade the patient that an inhaler is the best in her treatment?
What else? Oh, yes. You asked "What happened?"- the doctor was very patient and kind. She asked much open questions because she wanted to understand why the patient doesn't want to use an inhaler. The doctor explained to patient how to use an inhaler, how will be an effect and so forth.
And after conversation a patient agreed to use this drug.
Why this situation is important?-I think it shows main aspects:
-a good communication with active listening, open questions, respect between a doctor and a patient.
-information without medical terms!!!! It is very important for patient. The patient wants to know about her disease and treatment.
Thank you for your fast answer. I am happy that you understood my letter and the situation. You said there weren't a lot of mistakes...After this prize I want to learn English more and more...
I corrected my situation yesterday evening. And today I'm sending a new version to you. I made the situation more personal and with feelings.
"The patient wants tabletes"
The doctor: Today it was a very hard day for you. You had a lot of patients. You are tired. Your last patient A is in your office now. She is 68 years old. You diagnosed that patient A has a bronchial asthma but she doesn't want to use an inhaler, only tabletes.
Her test results are very bad and you know why...You aren't satisfied (but you don't show this) with the patient because she doesn't want to use an inhaler which you recommended for her.
You want to help her to understand that this drug is the best for her treatment.
How do you persuade her?
The patient: You are 68 years old. You were always very active. You didn't have problems with your health. But you are ill now. You have a bronchial asthma. You feel very bad. Your doctor recommended an inhaler for you. It's the first time you've heard about this drug: What is it? Why this drug? Is it the best?... So you want tabletes. If the doctor explains to you about this drug, maybe you will agree with this treatment.
Observer's task:
Does the doctor:
-ask open questions?
-probe to get more information?
-judge the patient?
-use the positive or negative body language?
-try to persuade the patient that an inhaler is the best for her treatment?
What else? Oh, yes. You asked "What happened?"- the doctor was very patient and kind. She asked many open questions because she wanted to understand why the patient doesn't want to use an inhaler. The doctor explained to the patient how to use an inhaler, what effect there will be and so on.
And after the conversation, the patient agreed to use this drug.
Why is this situation important?-I think it shows main aspects:
-a good communication with active listening, open questions, respect between a doctor and a patient.
-information without medical terms!!!! It is very important for the patient. The patient wants to know about her disease and treatment.